Now there’s an easy way to change your voicemail password and settings via the web. The Cisco Personal Communications Assistant allows users to change passwords, set playback speed, change greetings, etc.
To reset voicemail passwords:
1. Open a browser such as Internet Explorer or Safari.
2. Type: ‘ciscopca’ in the address bar. Brings up a page: “Cisco Personal Communications Assistant”. The full address is http://ciscopca.fccj.org/ciscopca
3. If prompted, install any ActiveX plugins.
4. Login with your userid, password, and ‘fccj’ in the domain field.
5. Click the link ‘Cisco Unity Assistant’. This should bring you to the Personal Preferences page.
6. Fill in the fields about half way down the page for ‘New Password’.
7. Make any other changes on the page.
8. Click ‘Save’. Changes should be immediate.
*Note: Phone passwords will soon be set to change every 60 days. You can’t use the same password within a year’s time, or any of the 4 previous passwords.